Type
Full-Time
Experience
3 years
Location
Various
SScope of Role
Connective tissue between business and delivery: elicits requirements, maps processes, writes user stories, manages backlog, and ensures solutions deliver measurable outcomes. Strong BAs show architectural and data thinking.
Must-Have Skills
- Requirements elicitation and process mapping
- User-story writing with clear acceptance criteria
- Backlog prioritization and stakeholder facilitation
- Data analysis, reports, dashboards
- Agile delivery fluency
Must-Have Certs
- Salesforce Certified Administrator — required
- Salesforce Certified Business Analyst — preferred
Must-Have Tech Stack
Salesforce reporting; Jira/Confluence; Excel/SQL; bonus: Tableau/CRM Analytics, Lucidchart/Visio.